How it works

1. Register on our website

After registration, you will have access to your private page, where you will find a personal American address.

2. Ordering

The most popular online stores in the USA you can find here.

"For online shopping, use
nominal payment card in dollars,
then you will not lose money
 on converting "

During the purchase, specify the personal address from the personal page, as the delivery address is the address of Pesoto in the United States, where your parcel will be delivered first.

3. Declaration

After completing the purchase, the store will provide you with tracking number of the parcel, along which you can track its movement. It must be entered in your personal cabinet and filled in the declaration (shop, category, count, price).

4. Sending to Azerbaijan

Sending to Azerbaijan occurs 1 time a week - on Friday. The list for the next shipment closes on Wednesday night. This list includes parcels that arrived at the Pesoto warehouse in the United States and were previously declared by the deadline. An indication that your parcel is ready for the next shipment is moving the tracking number to the "Sent" section. A sign of the actual sending is the receipt of this message on the e- mail and telephone.

"If the total value of all parcels
 per one consignee and within 30 days
exceeds $ 1000, it will be necessary to pay
customs duty "(more)

5. Arrival of parcels to the office and payment for delivery services

When an invoice (account) of transportation appears in the personal page opposite the tracking number (section "AZ warehouse"), your parcel has already arrived in Baku and is ready for pickup/delivery. Payment of an invoice is possible with a previously refilled balance, from a bonus account or directly by a payment card. Payment of one invoice is possible only from one account. Payment is carried out exclusively through your personal account. Cash is not accepted.

Parcels for Baku and Azerbaijan are sent by courier. There is express delivery in Baku, which allows you to receive the parcel on the day of the appearance of the invoice. An application for delivery by courier is submitted from a personal page.

If you want to pick up the parcel from the office in person, you can do this by going to the address: Baku, Str. K.Safalalieva 18A. To receive a parcel, you must have a document certifying the identity of the registered recipient, and also know the number of his personal page.

About our company

PESOTO - is a dynamically developing company engaged in the delivery of goods from the USA to Azerbaijan.

The company PESOTO was established in 2011. The idea was very simple - to create a convenient and high-quality service for the fast delivery of goods from the United States. In 2012, the PESOTO warehouse in Delaware began operating. The creators of the company set out to build the work so that the client was comfortable and the use of services brought only positive emotions.

To date, PESOTO has established the delivery of goods from the United States, in addition to Ukraine and Moldova, also to Azerbaijan. The number of parcels delivered in 2015 exceeded the figure of 1 000 000 pcs.

We have developed a simple pricing system, so the shipping cost can always be calculated in advance (more details). We offer a number of additional services - paid and free, which allow you to fulfill all the wishes of the client in the delivery process (more details).

Employees of the company practice an individual approach to each client, which allows the most efficient solution of current tasks.

Thank you for your interest in our work!

For all questions, please call:

or write to the mail: info-az@pesoto.com

User agreement for the provision of services

Agreement

 

1. Subject of the User Agreement

1.1. «PESOTO» Company (hereinafter - the "Contractor") carries out services for the delivery of goods (the goods or sending) from a warehouse of the Contractor (located in the United States - in the town of Bear) the terms of this User Agreement (hereinafter - the "Agreement") for an adult the natural person who is registered on www.pesoto.com or www.pesoto.az web page (hereinafter - the "Customer") (hereinafter - the "Services").

1.2. Client Registration in the company «PESOTO» is free and voluntary. Registration is done on www.pesoto.com or www.pesoto.az web page. Terms of Service are public. Client Registration on the site means acceptance of this Agreement and all its applications.

1.3. If the Customer does not agree with at least one point of agreement, then he has no right to use the Services of the Contractor.

1.4. Contractor reserves the right to make changes to this Agreement, in connection with which the Customer undertakes to regularly monitor changes in the Agreement posted on www.pesoto.com or www.pesoto.az web page.

1.5. For delivery of services to the Client holds Contractor fee referred to in Art. 7 "Shipping and payment services."

 

2. Description of Services

2.1. Contractor provides services to provide customers with personalized addresses the room number in the US to produce the goods, paid for by the Client independently for subsequent packing / unpacking and sent to the warehouse of the Contractor (or its authorized representative - the warehouse of the Contractor hereinafter) in Azerbaijan. For the purposes of this Agreement: the product - customer acquisition. This product, which is packed for shipment to Azerbaijan - Sending.

2.2. The Contractor undertakes to accept the goods at the warehouse, paid by the Customer in the shops, provided correct guidance addresses obtained from the Contractor and the data recipient of the goods.

2.3. Services are considered fully rendered by the Contractor from the date of receipt to send customers to the Contractor's warehouse or office courier service in Azerbaijan.

2.4. For this service the Contractor is entitled, without the Client's consent to engage third parties, such as postal and courier services.

 

 

3. Ordering

3.1. The customer places an order on their own product online store, which provides delivery services in the United States, previously independently assessed the quality, features and characteristics of the goods.

3.2. Customer agrees to pay the seller of the goods these goods, on their behalf, provided that the seller delivers the goods on the territory of the United States.

3.3. For the reliability of the data specified by the Customer when ordering the goods, the responsibility borne by the Client.

3.4. Contractor is not responsible for the quality and packaging produced at the warehouse of goods, and does not provide a guarantee for goods purchased by the Client through the online store.

3.5. The Contractor undertakes to adopt at its warehouse in the United States a product that gave the postal service from the seller, weigh and pack it and then transport the goods to the warehouse of the Contractor in Azerbaijan. Goods deemed to be accepted only if the warehouse signature of the recipient. Status parcels as "delivered to the warehouse" without a signature of the recipient can not be regarded as reliable.

3.6. The Contractor shall notify Customer of its receipt of the goods to the warehouse of the Contractor in the US within 3 working days of receipt of goods, by giving notice to the email address specified by the Customer when registering on www.pesoto.com or www.pesoto.az  web page and display it in a personal Client's office. The term of free storage undeclared parcels on the Contractor's stock in the US is 1 month. For storage over the said period is charged $ 1 penalty for each subsequent day.

3.7. Customer is responsible for the compliance of purchased goods the terms of delivery of postal services and the current legislation of Azerbaijan and the United States, including the Customs Code of Azerbaijan, including, but not limited to size, weight and contents of the packages, including the size and weight of the mail containers required for the shipment of goods to customers.

3.8. Contractor has the right to refuse the provision of services if the goods do not meet the conditions of delivery of the postal service or the laws of Azerbaijan or the United States, including the Customs Code of Azerbaijan, including, but not limited to size, weight and contents of the parcel, including the size and the weight of the mail containers required for the shipment of goods to customers.

3.9. Transportation of goods is carried out by air-transport. Average shipping time is 4-5 working days from the date of shipment from our US warehouse.

3.10. Information about the cost of transportation displayed in a private office Client's goods arrival on the territory of Azerbaijan.

3.11. After delivery of the goods to the warehouse of the Contractor in Azerbaijan, the Contractor shall notify the Client about the possibility of receiving the goods by sending a notice to the email address specified by the Customer when registering on the site www.pesoto.com or www.pesoto.az . The term of free storage Product Customer's stock is 30 calendar days. For storage of the Client's premises over a specified retention period the Contractor will be charged for storage in the amount of 0.5 USD for each subsequent day of storage for each parcel of what the customer will be notified in advance. The inception of free storage is the day of receipt of the goods to the warehouse of the Contractor in Azerbaijan. In the case of lack of demand for this product by the Client within 2 months from the date of receipt at the warehouse in Azerbaijan, the Contractor shall be entitled to dispose of the goods without prior notice to the Client.

3.12. Issue of sending a third party is permitted only in cases where it will be able to submit one of the following documents: the original identity document registered destination parcels (passport, driving license or other document in accordance with the current legislation of Azerbaijan), a notarized power of attorney to a third face- recipient of the Customer (the document certifying the identity of the third party).

3.13. The fact that you get the parcel by the Client in good condition, as well as the absence of claims to the Contractor confirmed by the signature on the delivery note or sending an electronic scoreboard.

 

 

4. Customer Obligations

4.1. The Customer undertakes to familiarize themselves with the text of the Agreement, to check for changes to the Agreement and its annexes.

4.2. The client undertakes to provide the Contractor with all necessary information to perform the required maintenance. With a lack of necessary information Artist reserves the right not to provide services to the Client.

4.3. The client agrees to pay bills and reimburse the costs associated with the service given to him by the Contractor. The Contractor shall not serve the customers in case of funds allocated to them is not sufficient to provide the Services.

4.4. Customer undertakes to keep track of the goods receipt to the warehouse of the Contractor in the United States, advance special declaration in his private office.

4.5. Customer represents and warrants that it will not attract the Contractor defendant or respondent for any disputes arising out of any liabilities and expenses related to damage caused to the Client as a result of actions of third parties, including, but not limited to the seller of goods and postal services.

4.6. Subscribe to the bill of lading for the parcel at the time of sending, or to put a signature in the electronic scoreboard.

4.7. Upon request, submit identification documents the client, as well as documents confirming the purchase of a product in the online store.

4.8. The Customer undertakes to indicate valid data on their name, surname, address, phone and e-mail address when registering on the site www.pesoto.com or www.pesoto.az .

 

 

5. Obligations of the Contractor

5.1. The Contractor undertakes to provide the Client with the Service in accordance with the description of the services to www.pesoto.com or www.pesoto.az  site, as well as with the definition given in st.1.1. this Agreement, if the Customer's request is not contrary to the rules, requirements and limitations set forth in this agreement and the applicable US legislation and Azerbaijan.

5.2. Maintain the confidentiality of customer data. Customer data can be provided to third parties only in cases stipulated by the legislation of the United States and Azerbaijan.

5.3. Enables clients to obtain information about the status and whereabouts of his order.

 

 

6. Customs clearance

6.1. Declaration of the goods (to specify the name of the sender, the name of the product and its price) on www.pesoto.com or www.pesoto.az  web page is mandatory. Responsibility for the accuracy of this information rests solely with the Client.

6.2. During the procedure of customs clearance of goods delivered on the territory of Azerbaijan meets the client. Under the additional agreement between the Parties, the Contractor may provide the necessary assistance to the Client.

6.3. Payment Services is a prerequisite to the beginning of the procedure of customs clearance of the goods.

6.4. If the competent authorities apply penalties against the Contractor on account of incomplete or partial failure to comply with this Agreement by the Client (eg, incomplete or inaccurate declaration of parcels, the presence of prohibited for carriage of goods), the Contractor reserves the right to entrust the responsibility of the Client for reimbursement of the sum of fine.

6.5. In case the Customer shipment of the goods, the import of which is prohibited on the territory of Azerbaijan, such goods may be seized by Customs of Azerbaijan, and the client is assigned an administrative - criminal liability.

 

 

7. Delivery and payment services

7.1. The cost of services is determined based on the total weight of the physical premises to one recipient in one shipment.

 

7.2. Payment shall be made exclusively through bank transfer to the personal account on www.pesoto.com or www.pesoto.az  site.

7.3. Rounding weight parcels made up to 100 g. in a big way. The minimum weight of the parcel, which is payable is 0.5 kg.

7.4. The calculation is carried out between the parties on the basis of the accounts provided by the Contractor after the arrival of the package.

7.5. In the event of the Client's debt to the Contractor, parcel collection takes place only after full repayment of debts.

7.6. If the volume or the actual weight in the United States receive the parcel exceeds 20 kg, the Contractor is entitled to suspend carriage of parcels to the Customer advance payment for services in the amount of 50% of the total cost of the services, the Client will be notified in writing.

7.7. The customer is obliged to pay the invoice and additional costs, if any, incurred by the Contractor within 14 days of arrival send to Azerbaijan.

7.8. In case of late payment, the Contractor shall keep in stock package in accordance with Art. 3.11 of the Agreement until full payment for the services by the Customer.

7.9. Since the artist delivers Customer's premises on the territory of Azerbaijan with the help of third parties, the Contractor shall not be liable in case of loss of packages during transport. Third parties on request of the Customer must compensate the full cost of the last parcels (-1%) only when the level of additional protection in the private office of the Customer. In the absence of additional protection of the mark, according to the Warsaw Convention, the Customer will be refunded the amount of USD 20 per 1 kilogram of weight lost goods.

 

 

8. Service repackaging

8.1. Service repackaging is to eliminate unnecessary packaging where possible by removing the mail box. Packaging will be deemed reduced, if it remains 1-2 cm of space on either of its sides.

8.2. Postal parcel box is removed (if original), or reduced automatically and without further reference to this Client.

8.3. Different products or orders are combined into one package to ensure their safety. Shoe boxes are not opened, and the original packing material is not removed, if such a requirement was not stated by the Customer to receive the parcel US warehouse.

8.4. The factory packaging is not opened or removed, as well as protective materials, regardless of the choice / opt repackaging of the Client.

8.5. Parcels containing items in a gift box, fragile and electronic components can be repacked to ensure the safety of their contents, even in the presence of an appropriate choice of the Client.

8.6. Fashion, delivered in boxes, will be re-packed in a plastic bag (for clothing) or deleted from the mail box (for shoes) with an appropriate level of personal account of the Client.

8.7. If incongruous attachments differ, the parcel will be reduced to the extent to ensure their safety. Combines investments include: shoes, clothes and jewelry, shoes and watches, etc.

8.8. In carrying out the repackaging, parcels are not subjected to crushing, compacting,

twisting to reduce their size.

8.9. The Contractor shall not be liable for damage to the goods in the event of the Customer Solutions Ordering repackaging services. When you select "Repackaging" additional protection is valid only for the loss of parcels, but not damaged.

 

 

9. Additional protection packages

9.1. For additional protection, you need to send to monitor the presence of a mark in the field "Additional protection" in sending the control panel to send the actual receipt at the warehouse of the Contractor.

9.2. Additional protection is fully covers the risk of loss of parcels sent by any sender, both in terms of both new and used goods.

9.3. Additional protection does not cover the risks of damage to the following packages: sent by a private person; purchased on eBay or other auctions; containing refurbished and used items; parcels that arrived in the United States without a tracking number and have been assigned an automatically generated Pesoto track number.

9.4. Additional security fee of 2.5% of the cost of sending the content specified in the declaration on it. This amount will be recorded on the invoice for the delivery of payment services or separately.

9.5. Additional protection is covered by the protection of parcels from external damage or loss. The service does not include a check of goods of operation extracting them from the box.

9.6. Fragile contents (glassware, monitors, glassware, porcelain, chandeliers, etc.) will not be protected by additional protection if their packaging has no visible signs of damage.

9.7. The amount of compensation for the additional protection is limited to the cost of goods, which is displayed in the documents, confirming his purchase, but not exceeding the amount specified by the Client in the declaration on the package.

9.8. To obtain reimbursement for additional protection in the event of damage to the goods, the Customer must provide a document confirming his purchase in a store in the compressed form, together with the US Postal Service tracking number.

9.9. If the parcel has been lost or damaged, the payment of compensation for the additional protection will be carried out not later than 30 days from the day of flight arrival in Azerbaijan.

9.10. If the client is not declared in advance refusal, parcels with the announced cost over $ 1000. The United States will be subject to additional security automatically, and the cost of this service will be included in the invoice for the services rendered.

9.11. To obtain reimbursement for additional protection in the event of loss of the parcel, it is obligatory to add the tracking number in the personal account of the Client on the website www.pesoto.com or www.pesoto.az  together with the activation of additional protection before the arrival of parcels to the warehouse of the Contractor in the United States. Only a valid USPS tracking-number, Fedex, UPS will be considered as proof of delivery, including the sending date of arrival in the warehouse.

 

 

10. Limitation of Liability

10.1. The Contractor shall not be liable for any expenses of the Customer, direct or indirect damage that may be caused to the Client as a result of the use of the Contractor's services caused by the Client as a result of the use or inability to use the Service and suffered as a result of errors, omissions, interruptions, deletion of files, change of functions, defects, delays in data transmission, etc.

10.2. The Contractor shall not be liable for the actions of third parties and related services that are used for the provision of services, but not owned by the Contractor, such as: banks, postal and courier services, internet service providers, email services, payment systems, etc.

10.3. Contractor is not responsible for the delivery date of the goods from the Seller to the Contractor.

10.4. Contractor is not responsible for the quality and packaging produced at the warehouse of goods, and does not provide a guarantee for goods purchased by the Customer.

10.5. Artist does not check the goods received from the seller, to conform to the manufacturer specifications (in the absence of choice by the client for this service) in the case of error Seller shall not be liable for non-conformity of the goods described on the merchant's website.

10.6. The Contractor shall not be liable for bad faith of the customer selected merchants in the following cases: item sent with delay; goods sent, but does not match the description; goods are not working (though claimed to be working); goods do not sent (fraud).

10.7. Customer agrees not to involve the Contractor defendant or respondent for any disputes arising out of obligations and costs associated with damage to the Client as a result of actions of third parties, including, but not limited to the seller, postal and courier services, payment systems.

10.8. In the case of completion of the declaration by the Client or authorized representatives of the Contractor on behalf of the Client responsible for the correctness and completeness of the information stated in the declaration shall be the Client.

10.9. Contractor is not responsible for the collection of customs duties or other charges, in accordance with the current legislation of Azerbaijan when delivering the parcel, does not compensate them, and does not represent interests of clients in customs bodies.

10.10. Contractor is not responsible for the delay / latency and / or transfer / cancellation of air flights in case of unforeseen situations (eg, severe weather conditions, canceled or modified by the airline schedule, etc.), as well as related to holidays in the United States or Azerbaijan overloading in the airlines.

10.11. Artist does not provide services for the transportation of goods from Azerbaijan to the USA.

10.12. Contractor is not responsible for the parcel, which did not reach a warehouse in the United States, in the absence of written evidence that the part of the sender.

10.13. The Contractor shall not be liable for customs proceedings in Azerbaijan or other authorized bodies in case of violation of conditions of the Agreement by the Client: indication of false information in the declaration or order prohibited the carriage of goods.

10.14. The Contractor shall not be liable for the compensation of funds for lost or damaged parcel in the event of failure of the Client from its additional protection in a private office.

10.15. The funds listed on the deposit in your account user, in case of non-use of services are non-refundable.

 

11. Term of the Agreement

11.1. The agreement is valid from the date of its adoption by the Client and to the receipt of the goods by the Customer.

11.2. The Contractor has the right to unilaterally terminate the provision of the Services in violation of the Customer of any provision of this Agreement.

11.3. If the buyer provides incorrect information about himself or the Contractor has serious reason to believe that the Customer provided incorrect, incomplete or inaccurate, the Contractor is entitled to refuse to provide the Services, in whole or in part.

11.4. Agreement may be amended by the Contractor without any prior notice, the new version of the Agreement shall enter into force after 3 (three) days from the date of placement, unless otherwise provided by the new version of the Agreement. The only true version of the Agreement is always at www.pesoto.com.

11.5. The Contractor has the right to terminate the provision of the Services by the Client when applying damage to the Contractor or third parties by the breach of this Agreement.

11.6. Upon termination of the Services shall not be liable for notice or notification any third parties about depriving the Client Access and for any consequences resulting from such notification or its absence.

 

12.Fors majeure

12.1. The parties are relieved from responsibility for partial or full default of obligations under this Agreement if such failure was caused by force majeure arising after the conclusion of the Agreement as a result of extraordinary events, that party could neither foresee nor prevent reasonable measures (force majeure). These extraordinary events are: flood, fire, earthquake, explosion, storm, epidemic and other natural phenomena, as well as war or military actions, etc.

12.2. Parties are not responsible for any damages, including damages, as well as costs associated with claims or claims of third parties that may arise as a result of force majeure.

12.3. In the case of force majeure due time to fulfill the obligations specified in the agreement are transferred to the period during which these force majeure.

 

13. Other conditions

13.1. In case of disputes and disputes related to compliance with the terms of this Agreement, the parties resolve them through negotiations. The agreement is governed by the laws of Azerbaijan.

13.2. The Agreement constitutes the entire agreement and understanding of the Parties with respect to its subject matter and supersedes all negotiations preceding its conclusion, discussion and agreement between them. Neither party is not bound by any obligations, conditions, warranties, representations, definitions, other arrangements than directly specified in the Agreement.

13.3. This Agreement may be amended by the Contractor unilaterally.

13.4. This Agreement is a binding contract between the parties and regulates the use of the Client for the services.

13.5. Registration on www.pesoto.com site indicates acceptance of all the terms of this Agreement.

13.6. After the adoption of the Customer Agreement, all prior negotiations, agreements, correspondence between the Client and the Contractor lose their legal force.

13.7. The use of slang in any form, unethical and rude terminology in contact with representatives of the Contractor by e-mail, phone, chat, or other forms of cooperation, as well as increasing the tone of voice, expression of sarcasm and inappropriate emotions are automatically recognized as grounds for termination of service by the Contractor without the possibility of recovery of this right in the future.

13.8. Any information posted on the website of the Contractor www.pesoto.com is real and integral part of this agreement. From the moment you press the button the Client "agrees to the terms of the contract" on page reading this agreement, it is believed that he fully agreed with its terms.

13.9. Contractor is not responsible for the delivery of parcels from the US to Azerbaijan, if the Customer has made a mistake in writing the address of the Contractor a warehouse in the United States. Partial or complete a change of address by the Customer is not allowed. Entering an address should be done with great care in accordance with the data displayed in the personal account of the Client.

13.10. The Contractor shall be solely responsible for the provision of services arising from maintenance agreement.

13.11. The Contractor has the right to record interactions with customers using the Internet, telecommunications, video monitoring, including, for example, the preservation of e-mail messages and recording of telephone conversations which the Contractor is entitled to use for the protection of their interests in litigation.

13.12. Customer acknowledges that all documents (passports, code, etc.) are real, and all the responsibility for them lies with the legality of the Client.

13.13. Personal Client information is confidential. Artist does not provide this information to third parties without proper authorization from the Client.

 

Thank you for your cooperation! Sincerely, pesoto.com supervision.

Some figures

1 000 000

parcel delivered

3

Countries

95 %

company rating

Contact Us
  • K.Safaraliyeva St. 18A, Baku, AZ1010, Azerbaijan
  • 012 544 0000
  • info-az@pesoto.com
  • Monday - Friday: 10:00 - 19:00                 Saturday: 10:00 - 15:00   Sunday: Closed
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